About the Client An Ahmedabad-based fintech product company offering instant lending solutions to banks and financial institutions. The platform enables...
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About the Client
A Los Angeles-based entertainment technology platform working with leading producers, casting directors, and global studios. The company manages creative talent worldwide and has been operating in India since 2017 as part of its global expansion.
The client aimed to expand its India presence by building a development center and customer success team to support global operations. The hiring focus was on top-tier talent with strong cultural alignment, making the process highly selective and globally driven.
Sector Domain Entertainment Technology Platform
Domain: Talent Management, Casting & Studio Ecosystem
Challenges
The hiring process was highly complex due to global involvement, strict evaluation standards, and candidate management challenges across long cycles.
- Extremely low selection ratio due to strict cultural fitment (majority candidates rejected in final rounds)
- 6–7 interview rounds involving multiple global stakeholders
- High candidate drop-offs due to lengthy hiring cycles
- Difficulty in holding candidates without offers, given strict hiring policies
- More than 20 vendors failed to deliver, leading to disengagement
- Low brand visibility in India, impacting candidate trust
- Challenges in aligning global teams and maintaining candidate interest
Solution (Big Social Recruiting Approach)
To navigate this highly selective environment, we focused on a consistent, quality-driven, and engagement-first recruitment strategy, working closely with both India and global stakeholders.
- Adopted a persistence-driven approach despite continuous rejections
- Focused on highly relevant profiles instead of bulk submissions
- Built strong candidate engagement and follow-up mechanisms
- Positioned the client brand effectively to improve market perception
- Streamlined coordination between global interview panels
- Maintained structured communication and status updates
- Expanded talent sourcing across multiple cities in India
Impact
Through a structured and consistent approach, we were able to deliver results across multiple phases—starting from initial breakthroughs to large-scale hiring.
- Closed a critical ROR role within 2 months, rebuilding client confidence
- Delivered key tech and product roles within 30 days
- Built Customer Success Team (11/12 hires) within 45 days
- Successfully closed 45+ roles across functions
- Strengthened India operations with diverse, high-quality talent
- Became a preferred hiring partner for ongoing and leadership roles
Roles Hired
- Ruby on Rails Developers
- SDET (Software Development Engineers in Test)
- Senior Software Engineers
- Product & Solution Roles
- Customer Success Representatives (CSR Team)
- Head of Customer Success
Client Testimonial
“Big Social Recruiting demonstrated exceptional persistence and commitment throughout our hiring journey. Despite our highly selective process, they consistently delivered candidates aligned with our expectations.
Their ability to manage candidates through multiple interview rounds and maintain engagement was remarkable. Within a short span, they helped us close critical roles and build an entire customer success team.
Their passion and dedication truly stand out-we’ve confidently referred them within our network.”
– Operation Head
Key Takeaways
This engagement highlights how a structured and persistent approach can solve even the most complex hiring challenges.
- Persistence is key in high-rejection hiring environments
- Strong engagement reduces drop-offs in long hiring cycles
- Social recruitment improves brand visibility and trust
- Quality-focused hiring outperforms volume-driven approaches
About Big Social Recruiting
Big Social Recruiting, a flagship brand of Big Ideas Social Media Recruitment Pvt. Ltd., is the world’s first social tech recruitment company focused on hiring top talent across global markets.
We specialize in solving complex hiring challenges through social sourcing, passive talent engagement, and precision hiring strategies, delivering consistent results even in highly selective environments.
